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PRIVACY POLICY

1. General Information

This Privacy Policy describes how WanderPad, managed by Miriam Ojembarrena Cerezo (hereinafter, “the Controller”), collects, uses, and protects the personal information of users who use the mobile application and associated services.

2. Data Controller

  • Controller: Miriam Ojembarrena Cerezo

  • Tax ID (NIF): 58006761W

  • Address: C/ VITORIA Nº8, VILLANAÑE, VALDEGOVÍA (ÁLAVA), C.P. 01426, Spain

  • Email: wanderpad.app@gmail.com

  • Phone: +34 699112215

3. Data We Collect

When you register and use WanderPad, we may collect the following information:

  • Identification data: Name, surname, email address, profile picture.

  • Authentication data: Access credentials (email/password) or SSO data (Apple, Google).

  • Usage data: Interactions with the app, searches, places visited, reviews, redeemed perks.

  • Geolocation data: Approximate or precise location, if you authorize access.

  • Technical data: Device type, operating system, IP address, language, device identifier.

  • Multimedia: Chat messages, images, videos, documents, and voice notes shared voluntarily.

4. Purpose of Processing

We process your data to manage your account, enable multimedia communication, facilitate local networking, and redeem “perks.” The legal basis is the execution of the contract and your consent (location and cookies). We use your personal data to:

  • Manage your account and authentication.

  • Provide Service functionalities (location search, community, perks).

  • Personalize your experience and show relevant content.

  • Send Service-related notifications (updates, perks, events).

  • Perform statistical analysis and improve the app.

  • Comply with legal obligations or prevent fraud.

5. Legal Basis

The processing of your personal data is based on:

  • Execution of the contract: Account management and provision of the Service.

  • Consent: For geolocation, push notifications, and analytical cookies (you may revoke consent at any time).

  • Legitimate interest: To improve the Service, prevent fraud, and ensure security.

6. Data Recipients

We do not transfer or sell your personal data to third parties. We may share information with:

  • Service Providers: Hosting (Firebase / Google Cloud), authentication (Apple Sign-In, Google Sign-In), analytics (Mixpanel, Sentry), notifications (Firebase Cloud Messaging).

  • Perk Partners: Only name and redemption date, if you redeem a benefit from a partner establishment.

  • Public Authorities: If required by law or to protect legitimate rights.

7. International Transfers

Some service providers (Firebase, Google Cloud, Apple) may be located outside the European Economic Area. Such transfers are carried out under adequate protection mechanisms (Standard Contractual Clauses, privacy certifications).

8. Data Retention

We will keep your personal data as long as your account is active or necessary to provide the Service. You can request the deletion of your account at any time from the app Settings or by contacting us. After deletion, we will keep certain data in anonymized form or when a legal obligation exists during the periods established by applicable regulations.

9. Your Rights

In accordance with the GDPR and Spanish legislation, you have the right to:

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Request the erasure of your data (“right to be forgotten”).

  • Object to the processing of your data.

  • Request the restriction of processing.

  • Data portability (receive your data in a structured format).

  • Revoke consent at any time.

To exercise these rights, contact: wanderpad.app@gmail.com You may also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

10. Security

We apply technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no system is 100% secure, and we cannot guarantee the absolute security of information transmitted over the Internet.

11. Minors

WanderPad is intended for persons over 16 years of age (or the minimum age required in your country). If you are aware that a minor has provided personal data without guardian consent, please contact us.

12. Cookies and Similar Technologies

We use first-party and third-party cookies for technical, analytical, and personalization purposes. See our Cookies Policy for more information.

13. Modifications to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via the app or email. Continued use of the Service after changes are posted implies acceptance.

14. Contact

For any queries regarding this Privacy Policy or the processing of your personal data, you may contact:

  • Email: wanderpad.app@gmail.com

  • Address: C/ VITORIA Nº8, VILLANAÑE, VALDEGOVÍA (ÁLAVA), C.P. 01426, Spain

TERMS AND CONDITIONS

This contract regulates the use of the WanderPad mobile application and web portal, managed by MIRIAM OJEMBARRENA CEREZO (Tax ID: 58006761W), with registered address at C/ Vitoria nº 8, Villanañe, Álava, Spain.

1. Acceptance

By creating an account or using the WanderPad app (“Service”), you accept these Terms and our Privacy Policy.

2. Who can use WanderPad

You must be at least 16 years old (or the minimum age required in your country) and have the legal capacity to accept these Terms. If you use SSO (Apple/Google), you accept their respective terms.

3. Your Account

You are responsible for:

  • The veracity of your data.

  • Maintaining the confidentiality of your credentials.

  • All activity carried out from your account.

We may request email/OTP verification and take measures if misuse is detected. Users may stop using the Service and request account deletion at any time via app settings or by contacting WanderPad. Deletion implies loss of access to the Service, without prejudice to legal data retention obligations.

4. Permitted Use

WanderPad is designed for discovering places, connecting with the community, and redeeming benefits (“Perks”). You may not:

  • Use the Service for illegal, defamatory, discriminatory, or harassing purposes.

  • Upload content that infringes third-party rights (copyright, trademark, image rights).

  • Manipulate reviews, ratings, or perks.

  • Attempt to access, extract, or “scrape” data automatically.

5. User Content

You retain ownership of your content (texts, photos, reviews). You grant WanderPad a non-exclusive, worldwide, royalty-free, and sublicensable license to host, reproduce, and display your content for the operation and promotion of the Service. We may moderate or remove content that breaches these Terms or applicable laws.

By allowing the exchange of text, images, videos, and audio, the user accepts:

  • Responsibility: You are solely responsible for the files and messages you share.

  • Prohibited Content: Discriminatory, defamatory, illegal, obscene, violent, or hate-inciting content is not tolerated.

  • Moderation: WanderPad uses AI and human review to filter inappropriate content.

  • Reporting and Blocking: WanderPad will act diligently, aiming to respond within 24 hours of receiving a report (content removal or user expulsion). Suspension may be temporary or permanent for serious breaches.

6. Geolocation and “WANDERPAD FRIENDLY SPACES”

WanderPad uses real-time location to show nearby spaces.

  • Requires explicit operating system permission.

  • WanderPad does not guarantee the permanent veracity of information provided by third parties (partner venues, Wi-Fi quality, etc.).

7. Locations, Perks, and Third Parties

Information on places and benefits may come from third parties. We do not guarantee availability, accuracy of hours, or that a perk is always active. Wi-Fi networks, prices, capacity, and conditions may vary.

8. Payments (if applicable)

If you add in-app purchases, subscriptions, or paid perks: you will see the price, taxes, and conditions before confirming. Unless stated otherwise, purchases are non-refundable once consumed. Manage subscriptions via the store (App Store/Google Play).

When subscribing to WanderPad Premium, you agree that payment will be charged to your account upon confirmation. The subscription will automatically renew at the same price and duration unless auto-renew is turned off at least 24 hours before the end of the current period.

9. Subscriptions and “Early Adopter” Promotion

  • Promotion: Users registered during the launch phase will enjoy 6 months of free subscription.

  • Payment: After the free period, WanderPad may offer premium plans. Notice will be given 30 days in advance. Payments are handled exclusively through the Apple App Store or Google Play Store.

10. Security and Community

We apply measures against spam, fraud, and abuse. We may suspend or cancel accounts for breach of these Terms or security risks.

11. Availability

We may modify, suspend, or interrupt Service functions (total or partial) for technical, legal, or business reasons.

12. Disclaimer and Limitation of Liability

WanderPad is provided “as is.” To the extent permitted by law, we assume no liability for indirect losses, loss of opportunity, or data. Our total aggregate liability shall not exceed the amount paid by you (if any) in the last 12 months.

13. Intellectual Property

WanderPad, its logo, design, and software are the property of Miriam Ojembarrena Cerezo. You do not acquire rights to trademarks or code.

14. Changes to Terms

We may update these Terms. We will notify you via the app or email. Continued use implies acceptance.

15. Governing Law and Jurisdiction

These Terms are governed by Spanish law. The parties submit to the Courts and Tribunals of Álava (Spain), except where mandatory consumer regulations apply.

16. Contact

For questions about these Terms: wanderpad.app@gmail.

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